Introduction to OSS & BSS in Mobile Networks

What are OSS and BSS, and why are they essential in mobile networks?

In this beginner-friendly video, we break down the basics of Operations Support Systems (OSS) and Business Support Systems (BSS) — the often overlooked yet critical components that keep telecom networks running smoothly and efficiently.

What you’ll learn in this video:
• The role of OSS and BSS in mobile network operations
• Real-world examples and simplified architectures
• FCAPS and the network/business perspectives of OSS
• The customer-facing importance of BSS
• Why OSS/BSS matter for service delivery, customer experience, and revenue assurance

VIDEO